We treat the privacy of our users very seriously. Any data that we collect via the iHealth application is governed by this policy.
By using iHealth, you consent to the terms and conditions of this Privacy Policy. Your continued use of iHealth indicates your acceptance of this policy and any modifications of it that we might make in the future. The current Privacy Policy will always be published here and can be checked at any time.
1. Information We Process
Camera Sensor Data
Heart Rate Measurement: When you measure your heart rate, iHealth uses your device’s camera as a light sensor. Images are processed locally in real-time to estimate your heart rate and are deleted immediately after. We do not store or transmit these images. We will ask for your express permission to access the camera. You can revoke this at any time in your iOS settings.
Information You Provide
When you set up your profile or manually log your health statistics within iHealth, you provide us with information to personalize your experience. This may include demographic details such as your age and gender, as well as physical metrics including height, weight, and fitness level. Additionally, we process any data you voluntarily enter, such as blood pressure readings, glucose levels, and exercise routines. This information is used to provide more accurate health insights and is stored securely on your device.
App-Generated Information
When you use iHealth, the app generates metrics such as heart rate (BPM), heart rate variability (HRV), and stress index. We store the measurements generated by the app locally on your iOS device.You can manage or permanently delete this data at any time by deleting the App from your device.
Information Collected Automatically
When you access our Services, we automatically collect certain technical data to ensure a stable and secure user experience. This includes information such as your Internet Protocol (IP) address, MAC address, device-specific settings, and unique identifiers like mobile advertising IDs or cookies. We also process details regarding your device and browser, mobile carrier, and internet service provider. This data is utilized strictly for service optimization, troubleshooting, and maintaining the operational integrity of the App.
Communication Data
If you contact us for support, we receive your email address and message content. We use this strictly to resolve your issue.
2. How We Use the Information
We may process your information, including personal information, for the following purposes:
- Providing and maintaining services: To provide you with features offered in our applications, such as estimating your heart rate and other metrics.
- Communicating with you: Responding to your inquiries, providing troubleshooting, and for other user service purposes.
- Improving and developing services: Conducting data analysis, carrying out research, and developing new products and features.
- Complying with laws: To comply with applicable government regulations, court orders, or binding law enforcement requirements.
3. Apple HealthKit Integration
To analyze and present information to you, iHealth may need to read heart rate or other activity data from the Apple HealthKit database on your iPhone and Apple Watch.
Additionally, iHealth may write data to the Apple HealthKit database for analysis upon your specific request.
Unless you explicitly grant access, iHealth cannot read or write data to the Apple HealthKit database.
The iHealth app does not transfer HealthKit data anywhere. This data remains on your iPhone for your personal use.
4. Third-Party Services
To ensure the app's operational integrity and to support our marketing efforts, we utilize certain third-party SDKs. These partners process data in accordance with their own privacy policies:
Google Firebase: We utilize Firebase to monitor system performance, ensuring the app remains reliable. https://policies.google.com/privacy
AppsFlyer: We use AppsFlyer to measure the effectiveness of our marketing campaigns and understand user acquisition. This process may involve the use of device identifiers for attribution purposes. https://www.appsflyer.com/services-privacy-policy/
Facebook (Meta): We use the Facebook SDK to track marketing conversions and deliver relevant advertisements. Data collection for these purposes is subject to your App Tracking Transparency (ATT) preferences. https://www.facebook.com/about/privacy/
5. Security
We implement industry-standard security measures designed to protect your information and ensure it is handled in accordance with this Privacy Policy. However, it is important to acknowledge that no method of electronic transmission or storage is completely infallible. While we strive to maintain rigorous safeguards and require the same level of protection from our third-party partners, we cannot provide an absolute guarantee of security. To the maximum extent permitted under applicable law, we disclaim liability for any unauthorized access or disclosure that occurs beyond our reasonable control.
6. Children
We do not knowingly collect personally identifiable information from children under 13 years of age. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us at [email protected].
7. Your Rights under the GDPR
If you are located within the European Union (EU) or European Economic Area (EEA), you have specific rights regarding your Personal Data:
- Right to Access: Request a copy of the personal data we hold.
- Right to Rectification: Request correction of incomplete or inaccurate information.
- Right to Erasure: Request deletion of your data when there is no valid reason for us to keep it.
- Right to Withdraw Consent: Withdraw your consent at any time (which may affect certain app features).
To exercise these rights, please contact us. We may verify your identity before processing your request.
8. Medical Disclaimer
iHealth is not a medical device and should not be used for medical diagnosis or treatment. Always seek the advice of a physician or other qualified health provider with any questions regarding a medical condition.
9. Contact Us
If you have any questions about this Privacy Policy or the privacy practices of iHealth, please contact us at: [email protected].